Policies
Tickets, Refunds and Transfers
Our event is small. Every seat is planned for, so this policy is written plainly.
All sales are final
The Sip + Supper event is planned for a set number of guests, so we are not able to offer refunds once an entry ticket is purchased.
Can't make it? Your seat can travel
Entry tickets are transferable. Pass your seat to a friend by emailing us at hello@luxurysommelierservices.com at least 48 hours before the dinner with your name, the dinner date, and your guest's name and email. There is no fee to transfer.
If we cancel or move a dinner
If we have to cancel, you will receive a full refund, including HST. If we reschedule, your entry ticket carries over to the new date, or we will refund you if the new date does not work for you.
No-shows and late arrivals
Dinner is served family style and on a set timeline. We hold seats for thirty minutes after the start time. Missed dinners and late arrivals are not eligible for a refund.
Pricing and HST
Your entry ticket covers your seat at the hosted dining experience described on the event page, plus HST and gratuity. Any alcohol at the event is sold and served by Contrada under its liquor licence.
Menu and dietary requirements
The menu is served as is and no substitutions or modifications are offered for dietary restrictions or allergies. Guests with dietary needs must contact the hosts before purchasing. Dietary restrictions or allergies are not a reason for a refund.
19+ only
All guests must be 19 or older. Please bring valid photo ID.
Alcohol service
Luxury Sommelier Services facilitates and hosts this event and sells the entry ticket. All alcohol at the event is sold and served on premises by our host venue, Contrada, 537 College Street, Toronto, under Contrada's liquor licence and by Contrada's Smart Serve certified staff. Contrada is responsible for the sale and service of alcohol and may refuse service at its discretion. Luxury Sommelier Services does not hold a liquor licence and does not sell, ship or deliver alcohol. No alcohol is sold through this website. Guests must be 19 or older with valid photo ID.
Questions?
We are happy to help. Write to hello@luxurysommelierservices.com and we will get back to you within two business days.
Last updated September 28, 2026.