Policies
Tickets, Refunds and Transfers
Our evenings are small. Every seat is planned, sourced and poured for, so this policy is written plainly.
All sales are final
Every Sip + Supper dinner is planned, sourced and poured for a set number of guests, so we are not able to offer refunds once a ticket is purchased.
Can't make it? Your seat can travel
Tickets are transferable. Pass your seat to a friend by emailing us at hello@luxurysommelierservices.com at least 48 hours before the dinner with your name, the dinner date, and your guest's name, email and any dietary notes. There is no fee to transfer.
If we cancel or move a dinner
If we ever have to cancel, you will receive a full refund, including HST, or a seat at the next dinner in the series, whichever you prefer. If we reschedule, your ticket carries over to the new date, or we will refund you if the new date does not work for you.
No-shows and late arrivals
Dinner is served family style and on a set timeline. We hold seats for thirty minutes after the start time. Missed dinners and late arrivals are not eligible for a refund.
Pricing and HST
HST and any gratuity are shown clearly before you pay. Your ticket includes dinner and the wine pairings described on the event page.
Dietary needs
Please share any allergies or dietary needs when you book, or at least 7 days before the dinner. Our menus are chef driven and we will do our very best to adapt, but we cannot guarantee an allergen free kitchen.
19+ only
Our dinners include wine service, so all guests must be 19 or older. Please bring valid photo ID.
Questions?
We are happy to help. Write to hello@luxurysommelierservices.com and we will get back to you within two business days.
Last updated September 17, 2026.